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Contacting us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may do so via the contact form or send an email to operations@egoonsoft.com This document was last updated on March 11, 2024


Frequently Asked Questions (FAQ)

Our Answers to most common questions. Contact us if You want.

Is this a one time payment?

Yes, all our EAs are sold on one time payment only, we dont sell subscription or recurring. Pls. be aware of license restrictions, as some of them are sold for 1 trading account only, so you may need to buy again in case you switch to or open a new account..

What kind of support do you offer?

After your purchase we will deliver you private videos that show you how to easy install, test and activate the software and another video with our best suggested practice to use the software. Beside this little support is needed, in case you need you can contact us anytime.

How soon will I reveive the AUTOMATED TRADING SOFTWARE after my order?

It will take 1 to 3 working hours after your order, as we need to contact you and get your trading account to customize and deliver the software for you.

What is your refund policy?

We offer a full refund policy, no question asked within 30 days, pls consider software delivered will be deactivated immediately.

How Often does your AUTOMATED TRADING SOFTWARE open trades?

Our strategies open one trade at a time per each asset the algo is used. It never open two trades simultaneously on the same asset, unless you set it to do so. You can trade simultaneously unlimited assets, so the limit of trades is up to you.

What MONEY MANAGEMENT is used?

You can set yor own money management as you can customize size of each trade and set how many asset to trade, so this is totally in your control.

MARKETS are OPEN EVERYDAY 24 HOURS
Follow and Trade Markets with our AUTOMATED SOFTWARE

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Disclaimer: Trading in Financial Markets carries a high level of risk, and may not be suitable for all investors. The high degree of leverage can work against you as well as for you. Before deciding to trade foreign exchange you should carefully consider your investment objectives, level of experience, and risk appetite. The possibility exists that you could sustain a loss of some or all of your initial investment and therefore you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with foreign exchange trading, and seek advice from an independent financial advisor if you have any doubts.
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